Frequently Asked Questions
The longevity of the gold finish depends on factors like usage, exposure to moisture, and storage. Humid conditions and frequent wear may cause the gold layer to fade faster. We use 18kt gold plating for a rich, authentic look—without lacquer or harsh chemicals. With proper care, your piece will maintain its shine.
We offer a 1-year guarantee on our gold plating. To keep it looking its best, wear your jewellery occasionally, avoid contact with perfumes and chemicals, and always put it on last and take it off first. When not in use, store it in an airtight pouch for extra protection.
Each piece of our jewellery is meticulously crafted from premium 316L surgical stainless steel and brass, adorned with a radiant 18kt gold plating. Designed to be gentle on the skin, it is hypoallergenic, resistant to tarnish, and fully waterproof—offering timeless beauty that gracefully endures everyday wear.
Yes, absolutely! Our jewellery is fully waterproof, allowing you to wear it confidently while showering, swimming, or simply washing your hands. It’s designed to withstand everyday exposure to water without compromising its shine or quality.
To keep your jewellery looking its best, gently wipe it with a soft cloth from time to time to remove any build-up of oils or dirt. While our pieces are waterproof, we recommend avoiding harsh chemicals—such as chlorine or strong perfumes—to help preserve their shine and finish for years to come.
Absolutely! Subscribe to our newsletter to receive exclusive discounts, special promotions, and updates on new arrivals. Don’t forget to follow us on social media for even more exciting offers and giveaways.
We accept returns only if the product arrives damaged during transit. To initiate a return, you must provide clear evidence in the form of an unboxing video that shows
the damaged item with the shipping label visible. This helps us verify the claim and conduct a proper investigation.
To be eligible for a return, you must raise a dispute within 24 hours of receiving your order.
Please contact our customer support team via:
📱 WhatsApp: +91 9108159150 📧 Email: hello@aurania.store
Make sure to include your Order ID and the unboxing video in your message.
Absolutely! Once your order is shipped, we’ll send you a tracking number by email so you can easily follow your package’s journey until it arrives.
Domestic shipments usually arrive within 3 to 7 business days. For international orders, delivery times vary by destination but generally fall between 7 and 14 business days.
Yes, we do! Shipping fees and delivery times vary based on your location. For detailed information on shipping costs and estimated delivery times, please refer to our shipping policy.
Yes! Sign up for our newsletter to stay updated on exclusive discounts, promotions, and new arrivals. You can also follow us on social media for special offers.
We process orders swiftly to ensure prompt delivery. If you need to cancel or make changes, please reach out to us within 24 hours of placing your order. After this window, we may not be able to accommodate modifications.
Got questions or need a hand? Just hit us up on WhatsApp at +91 9108159150 or drop us an email at hello@aurania.store. We’re here to help!



